Important Information

LOCAL TRANSPORTATION- WHAT TO EXPECT GUIDE

 

Call our team of professional representatives, 24 hours a day, 7 days a week. It would be helpful to prepare and provide the following patient information to Epoch Health Care LLC. representative:

  • Requested Date of Transport

  • Name & Contact Information

  • Pick-Up Facility

  • Receiving Facility

  • Physical Condition: Weight, Height, and Ability to Move or Sit

  • Medical Condition: Feeding Tubes, Special Diets, etc.

  • Does Client Require Special Equipment, i.e. Oxygen?

  • Passenger Information

  • Does Passenger Want a Companion and For How Long?

 

We will be happy to assist with anything you may require – please, just ask! After the review of the information, we will provide a proposal for services.

Long Distance Transportation-Preparation Guide

 

Please be prepared to provide the following patient information to the Epoch Health Care LLC. representative

 

  • Pick-Up Facility

  • Receiving Facility

  • Reason for transfer

  • Passenger Information

  • Requested Date of Transport

  • Name & Contact Information

  • Medical Condition: Feeding Tubes, Special Diets, etc.

  • Does Patient Require Special Equipment, Wheelchair, stretcher, or Oxygen?

  • Physical Condition: Weight, Height, and Ability to Move or Sit

  • Passenger Information

  • Does Passenger Want a Companion and For How Long?

*Please notify the staff when booking if you require oxygen during the transport. Call our team

At Epoch Health Care LLC.

Home Care

Call our team of professional representatives, 24 hours a day, 7 days a week. It would be helpful to prepare and provide the following patient information to Epoch Health Care LLC. representative:

  • Requested Date (s) of Service

  • Name & Contact Information

  • Address

  • Hours and frequency needed

  • Physical Condition: Weight, Height, and Ability to Move or Sit

  • Medical Condition: Feeding Tubes, Special Diets, etc.

  • Does Client Require Special Equipment, i.e. Oxygen?

Doctor Holding Patient's Hand

CALL US NOW AT 781-349-6163

Call our team of professional representatives 7 days a week and 24 hours a day. When you call, our specialists’ will be happy to assist with anything you may require. After an initial call, your specialist will provide a proposal of services.

Quality and Comfort

 

Customers are transported in one of our medical transport vehicles. These vehicles have standing headroom so we can provide the maximum comfort and care for the patient. Our vehicles are designed for multiple patient means of transport over long distances.  Our medical transport vehicles offer comfortable accommodations for patients and families. The vehicles are designed for safety and exceed industry standards for non-emergency medical transport vehicles with extra emphasis placed on the patient’s comfort and safety.

What You Need to Know

 

Booking Travel

24 hours notification is typically desired prior to your pickup date and time; however, we can accommodate most transportations with less notice. Booking early will guarantee your transport date and time.

 

Family + Support Welcome

 

Family support may travel along if desired, at no extra charge; but must be arranged prior to transport. Epoch Health Care LLC. offers companions for hire and most pets are welcome for a nominal fee but must be arranged prior to transport.

Services During Transit

 

Our Team Will Assist With:

 

Feeding & shifting/turning patients

Personal care such as cleaning, diaper changes or maintaining a catheter (if needed)

Compassionate Care During Non-Emergency Medical Transport

Medical Bag

 

Transportation Services include
​To-and-from Home to Hospital

 

Bedside to Bedside

 

Door-to-Door services​

Custom-tailored and periodic scheduled transports

Premium luxury transportation plans

 

Errands, Activities, and Chore transportation services

 Wheelchair Accessible Vehicles

Stretcher Accessible Vehicles

 

Last Minute Arrangements

Special Education Transportation

Bariatrics Transportation

 

Social Gatherings

When you are ready to get started, please contact Epoch about setting up transportation services tailored to your needs.

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    *DISCLAIMER: Our services do not include medically-related care procedures, such as medicine administration, diagnosis, treatment, recovery, or cure of disease, illness, injury, and other physical or other mental impairments. Not serviced by medical professionals.

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    © 2020 Epoch HealthCare - Norwood, MA